Quality Management Systems
Quality management is of utmost importance to WTSA. WTSA maintains full product control. This covers manufacture, supply, inventory and product stewardship of all treatment chemicals as well as detailed maintenance records of all process control systems used in the manufacture and control of our products. Our products are shipped to you right the first time, on time, every time.
Quality Policy Statement
In order for Water Treatment Services (WTS) to continue to develop its position as one of the nation’s premier water treatment companies, it is essential that we consistently meet or exceed our customers’ requirements and expectations for the quality, performance, timeliness, and cost of the products and services we provide.
The establishment and ongoing measurement of performance standards and procedures ensures that we consistently meet the quality and performance requirements of Water Treatment Services (Aust) Pty Ltd, and it’s customers in a timely and cost-effective manner.
We personally affirm our commitment to enhancing the WTS Quality System through the implementation of effective corrective action as part of a process of continual improvement.
Water Treatment Services conducts all activities within an environment compliant with all relevant legal and statutory requirements and in accordance with the company vision.
We fully support the provisions of the manual and solicit the active partnership of all WTS personnel in its implementation throughout the company.
Environmental Sustainability
WTS seeks to provide its treatment solutions with the environment in mind. Considering our involvement in heavy industry, this provides a strong position to come from in making a difference in minimising the impact on the environment.
Commitments
· Green approach to the way we conduct our business
· Promote and endorse environmental awareness in all situations
· Use of recycled containers and minimisation of packaging
· Environmental issues significant part of regular company training
· Replacement of toxic chemicals with safer alternatives wherever possible
· Ensure that there is no impact on the environment as a consequence of our operations
· Actively seek to provide alternative solutions which support the environment
Occupational Health & Safety
At Water Treatment Services we are committed to making safety a habit. Our number one assets at WTS are our employees and our clients, for without them there is no WTS. No job is too urgent that the time cannot be taken to do it in a safe manner reducing the risk as much as possible with the appropriate use of PPE and OH&S guidelines.
We aim to improve the quality of life of not only our staff but also their families, our clients and the wider community by always striving for a zero-harm workplace.
The delivery of the goal of a zero-harm workplace is manifested through employee ownership and organisational emphasis on risk-based safety.
Commitments
· Make safe practice a habit
· Constantly seek ways to improve our safety procedures
· Ensure all activities and procedures are carried out in a safe and appropriate manner
· Ensure compliance with health, safety and environment laws and regulations endorsed / supported by regular monitoring and reporting
· Reduce the use of or contact with dangerous goods by replacement with safer alternatives where achievable
Research & Development
WTS prides itself on its knowledge, experience and practicality in the science and technology of water treatment. Our commitment to furthering both our knowledge and the knowledge of our clients is key to the ongoing success of our treatment programs. We strive to better our results day after day and deliver an evolving solution that is at the forefront of water treatment science.
Commitments
· Foster active networks nationally and internationally within the scientific community
· Be at the forefront of water treatment science and technology and continually improve our delivery to the industry through education and application
· Educate and explain the science and processes to our users for their understanding
· Actively pursue research and development for the best solution
· Constantly review the science and technology being used in each application and upgrade where appropriate
· Point of difference - Problems to solve not solutions to implement
· Seek to return value to science through stewardship to research and development work to solve problems with an emphasis on OH&S environmental awareness
· Use of chemistry to solve problems – chemicals used as a tool to implement results