Service
WTS aim to go beyond service. This achieved by implementing all
of our objectives and delivering the care factor. Guardianship
Water Treatment Services is committed to meet or exceed the
expectations of our customers with quality products and services that
conform to mutually agreed written standards. Our expectation in all
areas of our business is to ensure reliability of our products and
services in treatment programs that work to our customers best
advantage. We want our programs to result in the lowest possible utility
operating cost in the purchase of water, energy, and maintenance and
treatment chemicals with thorough consideration of safety for personnel
and the environment.
Commitments
- Exceed client expectations
- Listen and understand the client and anticipate their
needs
- Care factor is inherent in all work undertaken
- Practice persistence to solve problems and do whatever it
takes to deliver
- Be considered a valuable member of the team
- Use outcomes based approach on all applications
- Implement a risk reversal policy
- Provide advice not just information
- Formulate individual service regimes which deliver real
outcomes and confidence in treatment program
Approach
Each application is treated and measured on a number of
different criteria to determine the true value.
- Initial dollar outlay
- Asset protection
- Plant operation efficiency
- OH&S
- Environment
Application and Support Services
Water Treatment Services has many application and support services available:
- Boiler Feedwater chemical analysis and operating recommendations.
- Evaporative Cooling Water chemical analysis and operating recommendations.
- Closed Loop recirculated water chemical analysis and operating recommendations.
- Waterside inspections for deposit, corrosion and fouling analysis.
- Computer simulation of water chemistry.
- Laboratory services for chemical analysis of water formed deposits including XRD/XRF.
- Metallurgical Examinations.
- Microbiological Analysis in water samples.
- Legionella sampling and testing service.
- Cooling Tower Sterilisation for LDB remediation.
- Water Treatment chemical feed and control equipment recommendations.
- Computer control and electronic monitoring service with call-out alarms.
- WTS Trend Analysis computer graphing of water test results.
- Training programs for plant operators in water treatment technology and testing.
- Chemical handling and safety training programs for plant operators.
- Bulk and Mini-Bulk delivery service of water treatment products without drums .
- Ion Exchange Resin analysis.
